Delivery & Return
And you can Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Free delivery available on orders above Rs 5000/-
And you can Choose a specific delivery date & time that suits you for an additional fee.
Cash on delivery available.
Delivery for all orders placed out of Colombo (1-15) area will take between 3 to 7 working days from the date of order placement.
Order deliveries within Colombo (1-15) area, suburbs or outstation will not be made on Sundays.
Orders placed on Public Holidays will be delivered on the next working day.
Our delivery agent will contact you prior to delivery to inform about the delivery time if it is a Cash on Delivery (COD) payment.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over Rs 5000/-: All day delivery. Order anytime: |
FREE |
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Orders under Rs 5000/-: All day delivery. Order anytime: |
Rs 450/- |
What do we mean by small? Just about everything 2kg except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 7 working days |
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Orders over Rs 5000/-: All day delivery. Order anytime: |
Rs 1000/- |
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Top Urgent delivery within Colombo 1-15 only |
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Flat rate per package: |
Rs 800/- |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs.
Refunds & Exchanges
Refunds for change of mind will not be accepted.
Products/ services under daily deals are limited time and limited stock promotions that once ordered and paid are non-refundable. The voucher issues when you purchase the product/ service must be utilized (redeemed) during the validity period of the voucher. Dealz collection is not liable for failure to redeem the voucher under any circumstances and cannot be refunded.
All refunds are processed within 2-3 working days by Dealz collection. Further processing back to your credit card/ bank account may require additional time depending on the bank/ institution for which CatchMe cannot be held liable.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase;
FAQs
You can call our Hotline if there’s any delays in the order.
Yes we deliver on public holidays only in Colombo 1-15 and Dehiwala,
Other area’s we don’t deliver on public holidays.
Only mentioned urgent orders within Colombo 1-15 will be delivered next working day.